Data Privacy

The protection of the personal rights of customers, business partners and employees is the express goal of Voralpen Resort Allgäu Betriebs GmbH. Your personal data will be collected, stored and treated by Voralpen Resort Allgäu Betriebs GmbH in compliance with the relevant laws. Voralpen Resort Allgäu Betriebs GmbH does not pass on personal data to uninvolved third parties. If you apply for an open position and provide information about yourself, we will only use this data if it is necessary for the successful implementation of this service. If you have any further questions regarding the handling of your data or the security of transmission, please contact

Information according to Art. 13 GDPR

Name and contact details of the person responsible: Voralpen Resort Allgäu Betriebs GmbH, Schlosserstraße 4, 87463 Dietmannsried, email:, represented by: Thomas Braun, Alexander Geiger

Contact details of the data protection officer: Marc Weiß - Marc Weiß Verwaltungs-GmbH, Herrenkellergasse 6, 89073 Ulm, contact form

Collection, processing and use of personal data

The Voralpen Resort Allgäu Betriebs GmbH collects data about access to the website based on our legitimate interest (see Art. 6 Para. 1 lit. f. GDPR) and stores it on our web servers.

The following data is saved:

    • Visited websites
    • Time at the time of access
    • Name of your internet service provider
    • Browser used
    • Operating system used
    • IP address used

Personal information such as your name, address, telephone number or email address will only be recorded if you provide this information voluntarily, e.g. as part of a contact.

Your stored personal data will be deleted if you have properly revoked your consent to the storage, if the knowledge is no longer required to fulfill the purpose of the storage or if the storage is prohibited for legal reasons.

Insofar as this is necessary for the establishment, implementation or termination of a contractual or similar customer relationship, we will collect, process and use your personal data.

We will only use this data for product-related surveys and marketing purposes if you have given us your prior consent or if you have not lodged an objection - insofar as statutory provisions so provide.

Disclosure to third parties and security measures

Your personal data will not be passed on, sold or otherwise transmitted to third parties, unless this is necessary for the purpose of contract execution or you have given your express consent. For example, it may be necessary for us to use the credit institution commissioned with the payment processing or to use an external service provider after your consent. In these cases we forward the data in accordance with the requirements of the legislation.

We take all necessary technical and organizational security measures to protect your personal data from loss and misuse. In this way, your data is stored in a secure operating environment that is not accessible to the public.


When contacting Voralpen Resort Allgäu Betriebs GmbH by e-mail, the information provided by the user is saved for the purpose of processing the request and in the event that follow-up questions arise.

Third party access to your personal data

The collection, processing and use of personal data is carried out by ourselves and - unless we have expressly excluded this - also by other companies that we have commissioned to process the order data. In the latter case, we will ensure that group or service companies comply with the relevant legal data protection rules and the obligations arising from this data protection notice. It will not be passed on to third parties. Personal data will only be passed on to government agencies authorized to provide information if we are obliged to do so by law or by court order. Under no circumstances will your personal data be sold or used in any other way.


"Cookies" are small text files that enable us to store specific information relating to you on your computer while you are visiting one of our websites. Cookies help us to determine the frequency of use and the number of users of our website and to make our offers as convenient and efficient as possible for you. Cookies do no damage to your computer and do not contain any viruses.

Website visitor rights:

Right to information

You have the right to information from the person responsible about the personal data concerned, as well as to correction and restriction of processing. Please send an inquiry in writing to

Deletion of data

If your request does not conflict with a legal period for storing data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted if they are no longer required for their intended purpose and there are no statutory retention periods. If deletion cannot be carried out because the data is required for permitted legal purposes, the data processing is restricted. In this case, the data will be blocked and not processed for other purposes. Please send an application for deletion of your data to

Right to object

Users of this website can exercise their right to object and object to the processing of their personal data at any time. Please send an objection to

Right to lodge a complaint with the supervisory authority

The data subject has the right to lodge a complaint with the supervisory authority.

For dealing with contact details

The data collection and processing through contact forms is in accordance with Art. 6 Para. 1 lit. f. GDPR justified. The user's consent to data collection and processing is not required.

Update of this data protection notice

We update this data protection notice regularly. Therefore, it may be necessary to adapt the data protection notice to changed general or factual or legal conditions. These adjustments are accepted when using our website.


DialogShift chat application on our website

Our website uses the chat application of DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, to operate the chat application and to answer queries. 

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this is used to recognise you as a customer. 

A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognises the device and can retrieve past chat logs. This cookie is stored for 90 days since last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be performed.

The possible disclosure of e.g. name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of contacting you until the end of the contact. This personal data is deleted after 90 days. 

The legal basis for data processing is Article 6 (1) lit. F DS-GVO based on our legitimate interest in effective customer support, for statistical analysis of user behaviour and for optimisation purposes of our offers.

DialogShift offers at  

for further information on the collection and use of data and on your rights and options for protecting your privacy.